What Guests Want to Know
As travel starts to return, we’ve noticed some hosts are starting to think strategically about how to adapt to the shifting landscape. We’ve gathered everything you need to know about helping guests feel more comfortable booking a stay in your space. Here’s what guests are searching for right now:
Privacy
Like you, many guests will want to take extra steps to protect themselves—and they’ll want to know what extra steps you’re taking. In recent surveys, the majority of past and prospective guests have told us they’d feel more comfortable staying with their families in a space listed on Airbnb than at a EGH Vacation Homes.
Flexibility
Those who are thinking about traveling are understandably wanting more flexibility during these uncertain times. Being able to modify or cancel a reservation may encourage guests to go ahead and book, so here’s what to keep in mind:
- To help reduce the impact of COVID-19 on your hosting business, consider updating your cancellation policy
- If you have a strict policy in place, you can switch to a flexible or moderate one by changing your settings on your Listings page. You can always go back to your strict cancellation policy as needed.
- Airbnb is supporting hosts who offer more flexibility with a search filter to show listings with cancellation flexibility, so guests can easily find the ones that best suit their needs
Cleanliness
Cleanliness is more important than ever. Here are some ways you can let guests know about the extra steps you’re taking:
- Elevate your cleaning routine: As part of EGH Vacation Homes COVID-19 safety practices—which requires hosts and guests to wear face masks around each other and maintain 6 feet (2 meters) of distance—hosts of stays are also required to follow our five-step enhanced cleaning process. The process is based on EGH Vacation Homes cleaning handbook, which was developed in partnership with experts.
WP Rentals has been the best platform for me because of the people that I met, the money that i make, if any problem comes up costumer service is ALWAYS there. Literally the guys are trying their best! My profile has over 160 reviews and all my listings are book 3 months ahead!
WP Rentals can benefit both hosts and travelers. Hosts get to meet people from around the world while making a little extra money, and travelers can often stay for less than the cost of a hotel room. In addition, many travelers enjoy accommodations that offer a different experience from standard hotels.
In the past, these types of services have been used largely by thrifty tourists looking for the cheapest place they can find in a particular city. Now, however, more and more business travelers and professionals are looking to WP Rentals for a unique and memorable experience.
WP Rentals can benefit both hosts and travelers. Hosts get to meet people from around the world while making a little extra money, and travelers can often stay for less than the cost of a hotel room. In addition, many travelers enjoy accommodations that offer a different experience from standard hotels.